Overview
This Privacy Policy explains how ShowBill, operated by Omnitech Solutions, LLC (“ShowBill,” “we,” “us,” or “our”), handles information when you use the ShowBill application and related support, notification, email connection, and delivery services.
ShowBill does not sell personal information, serve advertising, or use your information to track you across apps or websites owned by other companies.
Data we handle
Business records you create
ShowBill can store company details, clients and contacts, projects and bookings, time entries, rate cards, estimates, invoices, payments, expenses, receipt images, accounting records, and app preferences. These records are stored on your device by default.
Optional iCloud Sync
If you enable iCloud Sync, eligible ShowBill records are stored in your private Apple iCloud/CloudKit database and synchronized through your Apple account. Apple’s handling of iCloud data is governed by Apple’s terms and privacy policy.
Account, notification, and delivery data
When you use connected services, we may process an email address, service-specific user or company identifier, app installation or device token, notification preferences, connection status, and product interactions needed to provide those features. This information is linked to your ShowBill workspace or device for app functionality and is not used for tracking.
Diagnostics
ShowBill may collect crash reports, app-hang reports, performance measurements, operating-system and device-class information, app version, and limited operation or status metadata needed to diagnose reliability problems. Diagnostic reporting is configured to exclude customer records, workspace content, invoice content, receipt content, and direct personal identifiers.
Email features
Gmail and Google Workspace connection is coming soon. Once available, ShowBill’s authenticated service will handle the authorization credentials and account details needed to send invoice emails through your Google account. When you use Send with ShowBill, we process sender details, verification status, recipient details, message content, and invoice attachments to deliver the email. Replies are directed to the business email you provide.
Support communications
If you contact us, we receive the information you include in your message, such as your email address, device or app details, and the content needed to answer your request.
Optional Email Receipts
If you enable Email Receipts, ShowBill creates a random receipt address for that business. Only its currently verified business email can send to the address. Verification uses a keyed comparison of the sender address, not an additional plain-text sender list. A random receipt address does not make the email anonymous: the original email and its body may still contain names, addresses, and other personal information.
Cloudflare receives the forwarded email for ShowBill. Our service checks the sender and message signature, extracts supported attachments and body content, and temporarily stores that content in a private encrypted cache so your app can retrieve it. This is not end-to-end encryption: the service processes readable content during receipt and delivery. ShowBill does not use this content for advertising or model training.
Receipt selection, text recognition, and conversion of a receipt email body into a PDF happen on your device. Remote images and links are not downloaded by the receipt importer. A saved receipt follows your business’s optional iCloud Sync settings and does not become an expense until you save an expense.
We retain limited receipt-delivery records, such as opaque business and message identifiers, keyed digests, size, status, and timestamps. Receipt bodies, attachments, and sender addresses are excluded from our application diagnostics. Cloudflare’s email-routing activity records and your email provider may separately retain sender or recipient addresses and delivery information under their own policies.
Device permissions
ShowBill requests access only when a related feature needs it. Depending on the features you use, this may include:
- Calendars to read the calendar you select and recognize bookings and call times.
- Contacts to import client details when you ask.
- Camera and files to scan or attach receipts and documents.
- Location to recognize arrival at configured venues and prepare show timer actions.
- Notifications and Live Activities to provide booking, timer, billing-review, and Lock Screen updates.
You can change these permissions at any time in Apple Settings. Disabling a permission stops the related feature from accessing that resource.
Retention, choices, and deletion
On-device business records remain until you delete or reset them, restore a different backup, or remove the app and its data. Records synchronized through iCloud remain subject to your iCloud settings and Apple account controls.
Emailed receipts
Forwarded receipt content is available to import for up to 7 days. Open ShowBill within that time. After the app confirms a durable save, the service deletes the cached content; failed deletions are retried automatically. Unimported content expires after 7 days, with scheduled cleanup and a storage-expiry rule removing the cached object. The cache is a delivery buffer, not a permanent mailbox or backup.
Limited receipt-delivery metadata is scheduled for removal after 14 days from receipt, once cached content has been removed. The business’s receipt-address registration remains until removed. You can turn off Email Receipts or replace its address in the app to stop new delivery to the old address. This does not erase receipts already saved on your devices or waiting within the delivery window. Provider backups, security logs, and email-routing activity records follow the providers’ retention policies.
Email connection credentials are retained while the connection is active and are deleted or invalidated when you disconnect the account, subject to limited security and operational records. Notification and other email-delivery diagnostics are generally retained for up to 90 days. Other registration and delivery records are retained only as long as reasonably necessary to provide, secure, and troubleshoot those services. Support communications may be retained as needed to resolve your request, prevent abuse, and meet legal obligations.
You can revoke device permissions in Apple Settings; disable ShowBill notifications, calendar features, or iCloud Sync; disconnect an email account in ShowBill Settings; and use ShowBill’s reset controls to delete company records. You may also request access to or deletion of backend workspace, notification, receipt-email, email-delivery, or support data by emailing support@showbill.app. We may need to verify the request before acting on it.
Security and children
We use administrative, technical, and organizational safeguards designed to protect information. No storage or transmission method can be guaranteed completely secure. ShowBill is a business productivity tool and is not directed to children under 13.
Changes to this policy
We may update this policy to reflect changes to ShowBill or applicable requirements. The effective date above will be updated when the policy changes materially.
Contact
For privacy questions or requests, contact ShowBill at support@showbill.app.
ShowBill is operated by Omnitech Solutions, LLC.